General Questions
Q. Where is Nas Salon & Spa located?

A. We are located on Clark Street at a triangle of Clark/Grace/Racine. We are located in between Addison and Irving Park on Clark Street. We are across from Uncommon Grounds Restaurant and Subway Restaurant. Please check directions for a more detailed location.

Q. Are there Parking?
A. Yes, there are FREE street and metered parking around the premises. You can park anywhere it says, "Permit 383 required." Permits are required after 6pm, which we can provide to you at no cost.

Q. How is parking on Cubs home games?
A. Parking is the same as usual, except for night games. Permits are required after 5pm instead of 6pm. Please request for a permit prior to your arrival.

Q. Do you sell gift certificates?
A. Yes. There are three ways to go about purchasing a gift certificate for someone. You can either stop in person and purchase it, mail in a check for the amount (no fees) OR make payments over the phone ($2 fee for phone orders). Either method you choose, we will mail out the gift certificate by the next business day. If paying by check, we will still mail out the gift certificate prior to receiving payment, but the recipient will not be able to use the gift certificate until the check has arrived. That way, there are no lag time in between. Phone orders are ready to use right away.

Gift certificates can be made for the amount of $xx or a particular service. There is a To and From line in which we will fill out everything for you and mail it to the recipient for free.
If purchasing by check, please mail in a check for the amount of the service to Nas Salon & Spa. If purchasing by phone, please have your credit card information ready. We only accept Visa, MasterCard and Discover. We do not accept American Express.

Q. Do you accept walk-ins?

A. Yes, but we recommend making an appointment. That way, we can serve you promptly.

Q. What is your policy if I am running late for my appointment?
A. If you are running late, please notify us as soon as you can. We will hold your appointment for 10 minutes after your scheduled time. If we do not hear from you, we have the right to cancel your appointment. Please call us at (773) 248-6483, text us at (773) 592-8425 to keep us updated.

Q. What is your deposit policy for Nails, Facial or Massage?
A. We now require a 50% deposit for all appointments made for parties of 4 or more for nails. 50% deposit will also be required for facial and massage appointments. Deposits will be applied towards your service. If you do not cancel at least one (1) hour before your appointment and we do not hear from you, we have the right to charge the credit card for 50% of the service. Please be considerate that our time is as valuable as yours. We have to enforce this policy due to us having to prepare products and time for you.

Q. What is your policy if I am unable to keep or need to reschedule my appointment?
A. As a common courtesy to others, we ask that you call, text or email us if you are unable to keep your appointment; that way we can help serve others. We understand that unforeseen circumstances arise and we strive to honor all appointments, but if you are unable to keep your appointment, give us a courtesy call or text. We can be reached at (773) 248-6483, text at (773) 592-8425 or email at nassalonandspa@gmail.com

Q. I want to bring in my own beverages, am I able to do so?
A. Yes, we are BYOB. We can provide the wine glasses and bottle opener.

Q. What form of payments do you accept?
A. We accept Cash, Visa and MasterCard only. We do NOT accept American Express and Discover. There is a $20.00 minimum for all credit card transaction.

Q. What is your tipping policy?
A. Effective March 04, 2013, we only accept tips by cash.

Nail Questions
Q. How do I get rid of lines in my natural nail?

A. Before attempting to use a buffing block at home, it is best to consult with your nail technician because it is easy to over-buff the nail. Regular manicures will consistently keep the nail bed smooth, as well.

Q. How often should I get a manicure or a pedicure?
A. For best results, manicures should be done every 3 to 4 weeks to maintain healthy skin, cuticles and nails. Depending on your personal wear and tear, pedicures are recommended every 4 to 6 weeks. This allows you to maintain callous removal, dry skin, and address any other issues.
                                                                                                                                 
Q. What is the strongest nail shape?

A. A square shape with rounded edges is the strongest nail form. It is the strongest because it allows for less stress on the breaking point.

Q. What is the difference between Acrylic and European gel nails?

A. European gel nails are made of a nonporous gel compound that is completely clear but can be worn natural, French manicured or polished. It is a flexible product when it hardens but is virtually damage free. The product allows you the ability to use sunless tanning beds or be in a smoky environment without nail discoloration. The gel seals much better than acrylic and is aroma free. Having gel nails allows the client to wait longer in between fills, therefore saving time and money.


Q. Do European gels discolor over time?

A. No, they do not.

Q. Do gel nails cause as much damage your natural nail as the acrylic nails do?
A. No, because of the nonporous compound, gel cannot absorb the natural moisture from the natural nail bed. The minimal lifting creates less tearing of the natural nail.

Q. How often do you need to fill gel nails?
A. Every 3 to 5 weeks depending on the individual's average wear and tear, the speed of growth and the size of the natural nail bed. Your technician will let you know what is right for you.